Your right to a comfortable, safe experience on Töko cy is our highest priority. Most users have an issue-free experience on the platform, but there are rare instances of fraudulent or suspicious activity. Take a glance at our top tips to help protect yourself. 

  • Remember that Töko cy encourages you to buy and sell amongst your community! If possible, we encourage you to conduct your transactions in person and in a public setting, like a coffee shop or shopping mall. This will give you the opportunity to thoroughly inspect the item before completing the transaction. 
  • When scheduling a meet-up with another Töko cy user, pick a time during the day and in a setting with a lot of people nearby.
  • On occasions that you do need to visit someone's home to see an item, we enthusiastically suggest going with a family member or friend.
  • As a safer alternative to carrying cash, consider a cashless form of payment! Bank transfers, mobile payments, and digital wallets are all great payment options.
  • Be wary of users asking you to send money to them. It's an easy way to take your funds and disappear, and may tip you off to a scam. If you sent money using a bank transfer, Contact your bank as soon as possible. 
  • Don't overlook suspicious emails asking you to confirm your Töko cy account or password, or if you receive a notification about an email address change that was not requested. These may be phishing attempts to gain access to your account. For more information about signing in securely to the Töko cy site Click here. 
  • Keep up to date on common, and emerging, trends for scams. You can find safety tips to avoid category-specific scams on Töko cy in our articles, "*Tips for Avoiding Scams*": 
  • If you've received a suspicious reply to a listing you've posted, check out our Avoiding reply scams article. 
  • Never share your personal or banking information over the Internet. 
  • Be cautious of unsolicited emails or spam from unknown sources or questionable links in social media messages. They may contain malware that could harm your computer and potentially steal your personal data.
  • Inform the Töko cy team right away if you've been exposed to any fraudulent or suspicious activity (via our *Contact Us page*

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